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Gartner Reports
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Demand-Oriented And Dynamic
Workforce Management (WFM)

Workforce management in logistics with EPG's WFM: Do you know when your warehouse employees are idle? Do you know all the working time agreements you have with your employees? Do you already have a very flexible roster? Are you sure that you are always efficiently allocating your available resources? WFM answers these questions.

WFM monitors your order volume and your human resources – transparently, clearly and always with the latest information. WFM models the entire order and segments it into the necessary process steps, such as picking, packing and shipping. WFM can also be adapted to your specific process requirements by customizing without substantial effort and uses your human resource and company requirements as the basis for workforce management with shift and duty rosters.

The picture shows the Screen of the Workforce Management Software by EPG
Screenshot of EPG's Workforce Management (WFM)

The Benefits Of WFM At A Glance

  • Workforce management
  • Dynamic workforce planning
  • Continuous flow of information via mobile devices
  • Transparency for capacity utilization
  • Real-time monitoring of process flows and tasks
  • Discover potential for improvement in the warehouse
  • Early detection of bottlenecks
  • On-schedule order processing
  • Comprehensive reporting and analyses

The results speak for themselves

Benefit from accurate planning of all sub-steps and a 100% transparent overview of the processing time and the current status of each order, so you can allocate your human resources efficiently. Potentially critical situations can be identified early on and resolved before they occur. The graphical presentation of current resource utilization gives you an overview at all times, increasing your delivery service level as well.

Discover potential for optimization

WFM shows the current utilization of your human resources, making it easy to calculate for the future. You get planning certainty by identifying potential for improvement in the warehouse and optimizing the deployment of your human resources. That gives you a crucial competitive advantage.

Demand-Oriented Workforce Management For Your Warehouse

Demand-oriented workforce scheduling and management

  • Covers long-term to daily scheduling
  • Calculation of resources against order volume
  • Monitoring at process, work area and task level
  • Automatic identification of an employee's work area based on logon credentials

Automatic process evaluation including real-time monitoring

  • Monitoring of work progress in relation to time requirements
  • Automatic detection of bottlenecks and flexible optimization of workforce distribution
  • Real-time task management via mobile devices
  • Visual support via dashboards

Basis of decision-making for optimized workforce deployment

  • Workforce and operational information at different levels of detail are provided for optimized workforce scheduling
  • Differentiation according to qualification levels of the workforce
  • Compliance with legal and contractual regulations
  • Early detection and response to order peaks

How WFM Works

For optimum determination of the required capacities, the processing time per sub-step is included in the calculation. The function also uses stored shift rosters and current logon credentials to identify available employees and dynamically visualizes all resource availabilities. WFM works even more dynamically if it knows the order forecasts for the next few days. WFM can then deliver demand-oriented resource planning, which also increases employee satisfaction.

Optimization potential with WFM