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Gartner Reports

Dare to Compare: Reasons Why Lydia Voice Wins vs. The Previous Generation Voice Solution

If you are considering, or re-considering voice technology, download this white paper to learn some of the key reasons why customers have selected Lydia Voice and how they have successfully transitioned from Vocollect voice!

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Lydia Voice vs. Vocollect Voice

Not so long ago, researching voice solution providers was a difficult task due to the limited voice technology options for distribution center and warehouse processes and workflows. Two viable global voice solutions for the warehouse and distribution market emerged - Vocollect voice and Lydia Voice. Now, after years of daring customers to compare, Lydia Voice is the #1 voice solution on Android devices globally for past two years. More than 100,000 voice users have made the move to Lydia Voice. Customers moving from Vocollect voice to Lydia Voice have experienced on average an 8% to 12% worker productivity increase and 30% less in total cost of ownership. If you’re are using template training, please be aware of the recent successful class action suits based on the infringement of Biometric Privacy Rights law: whole-foods-pay-300k-recording-warehouse-employees-voices-2023.

For customers that want to make the move to Lydia Voice easily, EPG offers the Lydia Voice Co-Exist solution, which enables existing voice customers to operate a two-vendor voice strategy without having to undertake any major additional voice integration efforts.

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Information On Lydia Voice Solutions

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Lydia Voice

(Brochure)

Greater Functionality

  • #1 voice solution chosen to replace Vocollect Voice
  • Near identical core voice functionality
  • Modern neural network driven voice recognition  engine to address difficult dialects and accents
  • Expanded workflow capabilities that adds value to existing WMS and empowers voice workers
  • Excels in high-transaction operations and multi-site management
  • Multiple proof points on customer replacements
  • Unique Lydia Wear vest eliminates headsets

More Efficient

  • No voice-template training required
  • Easier and faster onboarding for daily and seasonal workforce
  • Less complex integration - done in days, not months
  • Greater affordability for additional workflows
  • Support for leading Android devices
  • Supports multiple headset options
  • Easier to do business with
  • Greater customer "independence"

Better Value

  • Most customers find the Lydia Solutions~ 30% lower in overall cost
  • No software license transfer fee required
  • Reduces need for "spares pool"
  • Greater flexibility for growing businesses
  • Greater affordability for smaller locations
  • Lower costs for support and maintenance
  • Provdes lower overall total cost of ownership
  • No public company investment limitations
Lydia Voice One Day Prove It Project

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Summit

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Lydia’s neural network recognition engine excels at recognizing over 50 languages with various dialects. Thanks to Lydia´s speech recognition capabilities and its speech engine that gets smarter over time, hundreds of thousands of users around the world no longer have to perform voice-template training, an old-fashioned, time consuming step required by other voice solutions.

Vocollect Voice Replaced by Lydia Voice at SIMBA DICKIE

  • Lydia has provided an 11% improvement vs. previous voice solution (a nice surprise)
  • Transitioned to Lydia Voice in 2017 after using Vocollect Voice since 2010
  • 50% of workers using Lydia Wear 
  • Over one-million voice picks per year
  • Using SAP EWM with Lydia Voice
  • Eliminated voice-template training - provided faster onboarding and eliminated monthly voice re-training
Changed Voice Provider

SIMBA DICKIE

Want to know more about the Voice Co-Exist Solution? Get more Info