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Gartner Reports

Dare to Compare: Reasons Why Lydia Voice Wins vs. The Previous Generation Voice Solution

If you are considering, or re-considering voice technology, download this white paper to learn some of the key reasons why customers have selected Lydia Voice and how they have successfully transitioned from Vocollect voice!

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Lydia Voice vs. Vocollect Voice

Not so long ago, researching voice solution providers was a difficult task due to the limited voice technology options for distribution center and warehouse processes and workflows. Two viable global voice solutions for the warehouse and distribution market emerged - Vocollect voice and Lydia Voice. Now, after years of daring customers to compare, Lydia is the #1 voice solution for new sales on Android devices globally. Customers moving from Vocollect voice to Lydia have experienced on average an 8% to 12% worker productivity increase and 30% less in total cost of ownership

For customers that still aren't ready to replace their existing voice solution, EPG offers the Lydia Co-Exist solution, which enables existing Vocollect customers to easily operate a two-vendor voice strategy without having to undertake any major additional voice integration efforts. EPG can have Lydia fully operational in a very short-time, and requires minimal customer effort and distruption.

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Information On Lydia Voice Solutions

Greater Functionality

  • #1 voice solution chosen to replace Vocollect Voice
  • Near identical core voice functionality
  • Modern neural network driven voice recognition  engine to address difficult dialects and accents
  • Expanded workflow capabilities that adds value to existing WMS and empowers voice workers
  • Excels in high-transaction operations and multi-site management
  • Multiple proof points on customer replacements
  • Unique Lydia Wear vest eliminates headsets

More Efficient

  • No voice-template training required
  • Easier and faster onboarding for daily and seasonal workforce
  • Less complex integration - done in days, not months
  • Greater affordability for additional workflows
  • Support for leading Android devices
  • Supports multiple headset options
  • Easier to do business with
  • Greater customer "independence"

Better Value

  • Most customers find the Lydia Solutions~ 30% lower in overall cost
  • No software license transfer fee required
  • Reduces need for "spares pool"
  • Greater flexibility for growing businesses
  • Greater affordability for smaller locations
  • Lower costs for support and maintenance
  • Provdes lower overall total cost of ownership
  • No public company investment limitations
Lydia Voice One Day Prove It Project

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Lydia’s neural network recognition engine excels at recognizing over 50 languages with various dialects. Thanks to Lydia´s speech recognition capabilities and its speech engine that gets smarter over time, hundreds of thousands of users around the world no longer have to perform voice-template training, an old-fashioned, time consuming step required by other voice solutions.

Vocollect Voice Replaced by Lydia Voice at SIMBA DICKIE

  • Lydia has provided an 11% improvement vs. previous voice solution (a nice surprise)
  • Transitioned to Lydia Voice in 2017 after using Vocollect Voice since 2010
  • 50% of workers using Lydia Wear 
  • Over one-million voice picks per year
  • Using SAP EWM with Lydia Voice
  • Eliminated voice-template training - provided faster onboarding and eliminated monthly voice re-training
Changed Voice Provider


Want to know more about the Voice Co-Exist Solution? Get more Info