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Ferguson, the largest wholesale distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. and a long-time user of voice-directed workflows, decided it was time to consider alternatives to the voice solution they were using. The company, with multiple locations across the U.S., required a hardware-independent voice solution that could interface with their HighJump warehouse management system (WMS) and understand a range of languages to support their huge workforce. Ferguson dared to compare Lydia Voice and their old voice solution - and came away with a clear winner: Lydia Voice.
have reduced technical support, maintenance, and upgrade needs
due to improved voice recognition and less training time
Transitioned to Lydia Voice
for temporary associates