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CONA Services Selects LYDIA Voice

CONA Services LLC, a long-time user of voice-directed workflows, decided to evaluate a new voice solution. The Atlanta-headquartered organization - which provides information technology services for a dozen different North American Coca-Cola bottlers - saw this as an opportunity to take a fresh look at the solutions currently available in the market and chose LYDIA Voice by EPG.

Learn How CONA Implemented LYDIA Voice Across 92 Coca-Cola Bottler Locations and Achieved a 7% Productivity Increase

ROI Within Months

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Successful Implementation Across 92 Coca-Cola Bottler Locations

EPG's LYDIA Voice Improves Overall Productivity and Associate Satisfaction

Quick Facts About
the CONA Case Study


3 Languages

in use plus different dialects


Up to 7% Productivity Increase

due to improved voice recognition


92 Coca-Cola Bottler Locations

deployment within 12 months


Native SAP Integration

via remote function call (RFC)

Lydia Voice Dare to Compare

One Day Prove It Project

Industry Leading Voice Solution


LYDIA Voice is the first voice recognition solution for the logistics market to use deep neural network technology designed specifically for the industrial environment where “near perfect” voice recognition is required and eliminates outdated voice-template training. LYDIA Voice virtually eliminates one of the most time-consuming multi-site IT responsibilities associated with a typical voice project when LYDIA Voice Enterprise SiteSwitcher with dynamic set-up is leveraged. The product offers native integration with SAP EWM and WM and direct integration with additonal leading ERP/WMS solutions. Extensive real-time analytics is available with LYDIA Warehouse Intelligence (LWI).

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