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Gartner Reports

Mondelez Mondelez

Mondelez International Implements Lydia Voice -
Leveraging Native Interface to SAP's EWM

To keep its North American retail customers’ shelves stocked with their tasty snacks, Mondelez operates more than 50 distribution centers (DCs), all of which transitioned to SAP’s Extended Warehouse Management (EWM) system for inventory and order management. Their old voice system was not capable of supporting the transition to SAP EWM without significant software development and custom programming. Associates also found it frustrating to use at times. After evaluating different voice-directed picking systems, Mondelez leadership selected Lydia Voice, due to its impressive deep neural network voice recognition and EPG's native interface with SAP EWM.

Learn How Mondelez International Easily Integrated Lydia Voice With SAP EWM Across 50 Distribution Centers

ROI Within Months

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Successful Implementation Across 50 Mondelez Locations

Lydia Voice Improves Overall Worker Performance

Quick Facts About
the Mondelez International Case Study

 

Significantly Higher Accuracy

reduces chargebacks and operational costs

 

10% Increase in Worker Performance

versus the previous voice solution

 

50 Distribution Centers

implemented Lydia Voice across the U.S.

 

Native SAP EWM Integration

allowed transition to SAP without significant time and expense

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