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Pet Food Experts Ensures High Levels of Customer Service and Associate Productivity With Transition to Lydia Voice

Pet Food Experts is a national distributor of pet foods and supplies to independent pet stores, operating currently six distribution centers across the U.S. The Cumberland, Rhode Island-headquartered company went from paper-based picking to fill customer orders to the digital voice picking solution Lydia Voice, after running a pilot in one of the warehouses. Today, Pet Food Experts associates also benefit from hands-free and eyes-free picking with the lightweight Lydia VoiceWear vest. Read more in our case study or watch the video below.

Learn How Pet Food Experts Improves Order Picking Performance and Employee Engagement with Lydia Voice

38% faster picking & 99,9% order accuracy with Lydia Voice

Watch Lydia Voice at Pet Food Experts Distribution Center

Voice Picking System Lydia Voice by EPG in use at Pet Food Exerts
Lydia Voice Prove IT Pilot Project

Request a Free Lydia Voice Demo


Request a Free Lydia Voice Demo

Lydia Voice gets credit for the 20% retention rate in the DCs

Lydia Voice Exceeds
Pet Food Experts' Expectations

Quick Facts About
the Pet Food Experts Case Study


20% Improved Employee Retention

across Pet Food Experts DC network


Achieved 38% Productivity Improvement

due to voice picking vs. paper-based picking


6 Distribution Centers Across the U.S.

to ensure high-quality service to its customers


99% Accuracy Score

with verbal confirmation via check digit

Lydia Voice Pilot Program

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Sign up for a Lydia Voice Pilot

Learn More About Lydia Voice and Connect With Our Voice Experts Contact US!