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Picture shows a bath tub from Ferguson the largest wholesale distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S.

Ferguson moves to Lydia Voice Ferguson moves to Lydia Voice

Ferguson replaces previous voice solution
after successfull pilot with Lydia Voice

Ferguson, the largest wholesale distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. and a long-time user of voice-directed workflows, decided it was time to consider alternatives to their voice system in place. The company, with multiple locations across the U.S., required a hardware-independent voice solution that can interface with HighJump warehouse management system and understands a range of languages to support their huge workforce. Ferguson ran a side by side pilot with Lydia Voice versus their old voice solution - with a clear winner: Lydia Voice.

Learn How Ferguson Transformed Their Voice Picking Operation at 8 DCs

Lydia Voice Prove IT Pilot Project

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Summit

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Ferguson deployed Lydia Voice across all sites

Lydia Voice Convinces in Pilot

Quick Facts About
the Ferguson Case Study

 

Two multi-purpose mobile devices

have reduced technical support, maintenance, and upgrade needs

 

25% Productivity Increase

due to improved voice recognition and less training time

 

8 Distribution Centers

Transitioned to Lydia Voice

 

 

75% faster training

for temporary associates

Lydia Voice Pilot Program

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