EPG’s Lydia Voice software provides a complete integrated enterprise voice solution supported by a 24 x 7 staffed support center that excels at multi-site customer implementations and has successfully scaled to more than 7,000 users on a single server instance. Our Lydia Voice solution offers unparalleled voice recognition with its deep neural network technology and interfaces with a multitude of WMS and ERP solutions. Our Co-Exist Solution enables companies to easily operate a two-vendor voice strategy without having to undertake any additional voice integration efforts. Lydia Voice provides you the freedom to implement your solution how you want and on your preferred Android or Windows devices from suppliers such as Zebra and Honeywell. We provide traditional on-premise licensing as well as SaaS and Managed Hosted Service options.
It's a balancing act between optimizing your workforce, often with temporary workers and streamlining existing processes to reduce costs and make an efficient business run even better. EPG with our authorized partners can help you identify approaches to reduce your operating costs, while supporting increased workforce productivity and greater worker accuracy.
That's what we do. EPG is a leading provider of innovative voice technology solutions and does not require obsolete voice-template training processes from the 1980’s. Our Lydia Voice Software provides you with streamlined, best-in-class business processes to take your organization to the next level of operating efficiency. Our supply chain industry domain expertise has helped us successfully onboard hundreds of thousands of mobile workers around the world, with market leading experience working with SAP customers using eWM and WM and more than 25 other WMS solutions.
Lydia Voice solutions are specifically designed to fully leverage existing ERP & WMS technology investments with the industry's broadest and deepest data integration solution portfolio and the most advanced real-time solution for SAP eWM and WM customers. EPG helps empower customers to select and determine an optimal solution.
EPG offers a Lifetime Integration Guarantee to customers on active software support agreements to provide ongoing maintenance of the initial integration with their WMS/ERP solution. Yes, you read that correctly. Over the lifetime of your utilization of Lydia Voice, EPG commits to ensure that when your ERP/WMS provider upgrades their software that EPG will not charge the customer a professional services fee to ensure the integration continues to work with new software releases.
Our team will learn more about your specific business objectives as we gain an understanding of your detailed operational and workflow processes. We meet with key management to better understand the prioritization of the business issues that you want to address.
Together, we will physically walk through one of your targeted facilities to document and observe workers executing various tasks. Our observations and recommendations go well beyond just where voice technology could add quantifiable business value. Our aim is to help you run smarter connected logistics.
Every one of our customer engagements begins by developing a deep understanding of your unique business challenges. We are then able to apply our extensive warehouse and industry expertise to recommend a solution that achieves your business goals and leverages best-practice processes to optimize your return on investment, while ensuring acceptance and adoption from your team.
Voice Recognition Rate